Paylocity
Updated March 04, 2025

Paylocity

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use the payroll and data insights components the most. It provides integration with 401k and other benefits giving a more seamless payroll process for employees.

Pros

  • presentation of data
  • user-friendly

Cons

  • maintain acct. manager - took a while to land with a competent acct manager, for several months we had a new acct manager every 3-4 months
  • initial phone rep seems to only have very basic knowledge of the system and its capabilities
  • initial phone rep seems to only have very basic knowledge of the system and its capabilities
  • streamlined expense reimbursements
  • enabled employees to access/edit with self-service
Streamlined and reduced errors with more automation.
Not used
Was with another payroll provider with limited capabilities. Paylocity has more functionality and reporting.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Paylocity is a user-friendly system that allows access on desktop and mobile. It would be ideal for any industry.

Paylocity Feature Ratings

9.3
Employee demographic data
10
Employment history
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paylocity

2 - HR
1 - HR
  • HR
  • Payroll
  • onboarding
  • tracking of memorandum of understanding
  • acknowledgement of Employee Guide
  • security training
  • tracking training
  • tracking certifications
It has become a part of our daily functions

Evaluating Paylocity and Competitors

Yes - PayDay Payroll
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Integration with other benefit systems has been a huge time saver
Not sure

Paylocity Implementation

It has been a while since implementation, but I would say the alignment of accounts to the GL and journal entry are key as well as having a strong and consistent account manager!
  • Implemented in-house
Yes - Initial phase was a little clunky. We later added expense and onboarding.
Change management was minimal
  • making sure accounts aligned with the general ledger for journal entries was important
  • maintaining a knowledgeable account manager

Paylocity Support

Love having a consistent account manager!!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
None
Invalid question
Yes - Waiting for the CA Pay Data report to be posted again, it is missing
We have an amazing account manager. It took some time to get a knowledgeable account manager. For a period of time, we were getting a new account manager every 3-4 months. This was horrible and the inconsistency in system knowledge was extremely frustrating.

Using Paylocity

Missing the CA Pay Data report eight now
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
None
  • onboarding
  • expense module
  • reporting can be tricky - generating dynamic reports
  • ACA can be tricky
Yes - Well. Not able to change tax withholdings in the mobile app.

Comments

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