Paylocity! The Cadillac of Payroll!
September 26, 2022

Paylocity! The Cadillac of Payroll!

Laura Collazo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for Onboarding new employees, payroll, reports, benefits, community, and more. Onboarding has streamlined the new hire process immensely in comparison to other software I have used in the past. Payroll processing is probably the most user-friendly I have ever used, and the same goes for the Benefits. Easy to use for HR but also the employees.

Pros

  • Onboarding
  • Benefit enrollment.
  • Payroll processing.

Cons

  • Processing of partial direct deposit returns. The process is very confusing and tedious when trying to reissue a partial direct deposit if an employee has funds going to two separate accounts.
  • Customer service---- Client Support ---- Our rep is constantly changing. When we call into the call center it's like flipping a coin if you will get an answer to your question... call back, get someone else... get a different answer.
  • TIME ZONES --- when you book a conference call with us -- maybe it could be on our time zone. That is something simple that the person scheduling should be aware of.
  • Reduced errors.
  • More consistent processes.
  • Reduced time expense.
The onboarding feature and benefits enrollment has probably freed up the most time for our HR department. These processes used to be lengthy, confusing, and more manual than not. Now with ease, employees are able to complete the onboarding process before they start, making the entire first day of work productive rather than sitting in an office filling out paperwork.
I would like to get more use out of these features... I have not had much opportunity to use it. I do see that employees use the community to reach out and give thanks, kudos, and recognition to each other which is great. Also, birthdays and anniversaries are posted and important updates from HR.
In comparison to the other systems, I have used... I would call Paylocity "The Cadillac" of payroll (and so much more). It has streamlined processes that in other software are still partially manual, saving so much time. For example, Onboarding. Employees are now able to fill out all of their new hire paperwork prior to their start date. Now their first day is productive and hands-on rather than sitting with HR filling our paperwork all day.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

I would absolutely recommend Paylocity. Being in the HR/Payroll profession for about 20 years, Paylocity is by far my favorite. From Onboarding to payroll processing to benefit enrollment, I would give it a 10. It is very user-friendly and has streamlined many processes that were very tedious using other systems. I would say Paylocity could be a bit better at customer support. Our dedicated rep is always changing and therefore never really gets to know our company.

Paylocity Feature Ratings

9.5
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
6.7
Approval workflow
10
Balance details
5
Annual carry-forward and encashment
5
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paylocity

Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Onboarding
  • Community
  • Payroll processing
  • Reissue of direct deposit returns
Yes, but I don't use it

Comments

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