Mostly Positive!
September 27, 2022

Mostly Positive!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity to help with our payroll and tax services as well as the day-to-day things such as employee time off requests, PTO tracking, timesheets, time tracking, etc. We use it as a one-stop shop for the majority of our employee's needs, so they don't have to have multiple phone apps or computer programs to worry about while they are employed with us.

Pros

  • Running payroll processes.
  • Mobile app for clocking in and out.
  • Timesheet and PTO accrual tracking.

Cons

  • Customer service for tax related issues.
  • The administrator end of things is not intuitive and requires a lot of training/learning to figure things out.
  • Reduced time for day to day HR and managerial tasks.
  • Better employee experience.
  • Reduced payroll errors.
The automation of payroll has cleared up several hours of work a week for our HR and Accounting team. The Paylocity app that employees are able to use has been especially helpful in giving employee's the resources that they need to find their own answers to questions which in turn has saved managers in the company a large amount of time.
This isn't a feature that we have used much in our company.
Paylocity has a lot more features and customizability overall. Their customer service is very responsive and easy to get ahold of.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Overall, Paylocity has helped with a lot of things. Having them take care of running payroll and general tax filing is very convenient and nice not to have to deal with, especially in a small-midsize company where we have a one-person HR team. The side of the app that the employee views is well put together and simple to use. The downside to Paylocity that we have seen is on the tax customer service side. Their tax team seems to have a 2-3 week lead time for questions which can be very inconvenient when trying to work out certain tax-related issues. I also find it particularly difficult to set things up. I'm always having to search through their help section to figure out how to do certain processes.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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