Easy to use Paylocity
Updated October 26, 2023

Easy to use Paylocity

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity covers the employee experience from recruiting through termination. We use Paylocity's Time & Labor, HR/Payroll, Recruiting, and Onboarding. We also have it integrated with HR Performance Pro (for our appraisals), Trans America (for our 401k program), and Employee Navigator (for our benefits portal). Paylocity has made it very user-friendly. Our employees can make updates to their personal information, direct deposits and tax deductions as they need to without having HR do it for them. When you hire someone, their information flows nicely from recruiting over to onboarding and then to HR/Payroll/Time & Labor. Background checks can be run from Recruiting when you decide to make an offer. Our terminations are stored within Paylocity for any future rehires or verifications. I almost forgot about their customer service. We have dedicated Account Manager and a team to back up the manager when they are not available. They are a very knowledgeable team.

Pros

  • Their customer service is very knowledgeable and quick response.
  • Integration with other programs we use.
  • All of their products are very user-friendly.

Cons

  • Report writer - easy custom reporting.
  • Our Managers and Supervisors would like to be able to see the individual employee total hours for each day.
  • Our monthly expenditure for payroll was cut in half by moving to Paylocity.
  • HR spends less time processing payroll.
  • We have had less error since moving to Paylocity.
The integration with our annual appraisals, 401(k) program, and benefits have saved human resources many valuable hours, to be available for more strategic objectives. Recruiting has been such a challenge in the last year or two, but the Paylocity Recruiting module has helped human resources immensely. Recruiting allow us to past the position directly to exterior sites as we choose.
I love the Community and Peer Recognition tools, but I have not been successful in having our staff us them. They are very easy to use, so I keep trying. Now the Surveys are awesome. They are also easy to use and there are several templates you can use or customize for your use.
We previously used ADP for many years and the ADP Workforce Now for roughly seven years prior to moving to Paylocity in 2019. ADP was very costly and not user-friendly for our staff or management. This is the only other payroll provider I have ever used and can compare to Paylocity.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity's suite of products has helped me, a department of one, handle several areas of human resources in one location. Their products are very user-friendly for our staff and management. The cost was nearly half as much as our previous payroll provider. If there is something that you need and they don't have, they are open to suggestions and working on a solution. I can't think of any downside.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Direct deposit files
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

38 - All of our staff utilize the time keeping and the payroll modules. We have staff that clock in and out every day. We have management that reviews their time punches and will make adjustments to their time sheets as necessary. As the admin, I can access all time keeping, payroll, HR, and reports.
1 - As the HR Manager, I am the only in-house support for Paylocity. Our HR department only has me. When necessary, I can contact the Paylocity customer support team.
  • Time keeping for non-exempt employees
  • Keeping track of all time off
  • Easy to perform and track pay increases
  • Easy to update employee information
  • Track company property
  • Tracking company property
  • utilizing the org chart
  • eventually adding more hr functions
I am only hesitant because of the customer service issues that have been happening.

Evaluating Paylocity and Competitors

Yes - ADP - mainly because of the expense.
  • Ease of Use
  • Other
Paylocity was very easy to use and was a lot less expensive.
I wouldn't.

Paylocity Support

It's hit or miss. Sometimes the reps are very responsive and very helpful. Sometimes they are not.
ProsCons
None
None
No. I was not aware of a premium support. It probably would too expensive.
I am sure there was one, but I can't think of one.

Using Paylocity

Most of it is very easy to use. There have been times I had trouble finding where I needed to go to make the changes necessary.
ProsCons
None
None

Comments

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