Overall Satisfaction with Paylocity
We use the system for payroll, and HR/benefits. We appreciate the upload template features, pulling in the time for all Employees, and the Qtly and Year-end reports. Makes it easier to close a month/year with reports and W2s at your fingertips.
- Reporting
- New features.
- Access to uploading data.
- More personalized templates.
- Response time to issues.
- Vacation/PTO is still a bit of a challenge.
- Have not utilized the cost-effectiveness of all Paylocity has to offer.
Paylocity allows us to be more efficient in our roles with the automation of the core processes, less room for error with the uploading of hours, spreadsheets for special paid employees, etc. Also, the Qtr and Year-end processes for taxes and W2s are also helping with time efficiency for our Payroll clerks.
Since that function is not out front and center, we do not utilize it as much as we could. I do like the Community functions for notes and reminders for employees.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes
Paylocity Feature Ratings
Paylocity Support
Pros | Cons |
---|---|
Knowledgeable team Problems get solved Support understands my problem | Slow Resolution Not kept informed Escalation required Difficult to get immediate help Slow Initial Response |
Don't think we purchased anything in addition to the product.
Karen Palmer was brought in to help with a new vacation accrual/rule and was exceptional with response time, questions and support.