Great HR/Payroll System
May 15, 2023

Great HR/Payroll System

Chelsea Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use Paylocity for personal use (checking my time off balances, benefits, and HR documents), as well as employee support(log-in issues, HR questions, onboarding, etc.), and processing payroll weekly for 11 companies as well as benefit administration.

Paylocity helps us keep track of employee records, recruiting, and time-clock issues.

I use Paylocity daily.

Pros

  • It is easy to navigate the website
  • Their customer service telephone number is very quick to help
  • The onboarding step by step process makes things easy for the new hire as well as the employer

Cons

  • The service email sometimes is not the quickest way to get problems solved
  • Sometimes you only get peak articles as answers to your questions
  • Sometimes it gets frustrating to have to add the same information in separate areas
  • reduced time expenditures
  • reduced errors and a more consistent process
  • more streamlines
They have helped streamline our payroll process, speed up the payroll process, and manage our whole company employee records. We use Paylocity for more of our HR/Payroll needs.
Paylocity is pretty user friendly. our employees use the self service portal to check pay-stubs, request and view time off, and check on many HR and benefit documents. We have few complaints from our employees on Paylocity issues. When they do complain it is typically a user error or a technical error...
It is the most user friendly system so far. Lots of good PEAK articles, as well as being user friendly for ALL

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

I typically never have problems while getting together payrolls, submitting them, and saving payroll reports. It is a great product for payroll and employee record retention. I think in ways it could be a bit better with helping solve employer issues. It is very hard to get my personal specialist on the phone. But, other customer service associates are very helpful.

Paylocity Feature Ratings

8.9
Employee demographic data
9
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.7
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
10
Reimbursement management
9
7.0
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
6
8.8
View and generate pay and benefit information
9
Update personal information
10
View job history
8
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
7.7
Report builder
6
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
7.5
New hire portal
8
Manager tracking tools
7
7.5
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
8
Performance tracking
8
8.0
Company Website Posting
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

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