Completely Satisfied!
Updated November 04, 2024

Completely Satisfied!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as our HRIS system. We use the Payroll, HR, Benefits, Onboarding and Time & Labor features. Before using Paylocity, a lot of our administrative tasks were manual coupled with a lot of pushing papers. Our open enrollment process was outdated, staff had to complete paper enrollment applications and HR had to fax said forms to the broker and the broker sent them to the carrier. A lot of the features that we use allowed us to be more efficient and focus our time on strategic initiatives.

Pros

  • They offer an employee self service portal, which allows employees to review pay, make changes to taxes, request or cancel vacation days etc.
  • The benefit open enrollment is seamless
  • Customer Service Support, especially the our assigned benefit account manager is amazing.
  • Tracking time and paid time off

Cons

  • The FMLA feature is something that should be approved. At this time, I use a different tracking system to manage FMLA and other leaves.
  • The ability for salaried personnel not to have to clock-in/out, it should be assumed they are present and require the employee or supervisor to list the absence.
  • More efficient with administrative task
  • Employee access to their employee data
  • Limit errors and corrections
Paylocity has improved our processes as it offers automation features. It starts from onboarding, to payroll, then benefits, and so on. We have moved away from having hard copy employee files, everything is electronic. This saves on paper, space, and human error. While we do not use the recruitment feature, the onboarding feature is good. We have received nothing but positive feedback from new hires.
We do not use the community and peer recognition features. Working at a school it's important that our recognition feature is accessible by all, including students. We do not have the premium video feature but we do have access to creating surveys. Paylocity provided a elevate conference that showcases features that you may not be using or not using well. While I have access to creating staff surveys, I have not used this feature but I'm looking forward to it.
In our all fairness, the above products were used while working at other organizations. When I first started with my current employer, they did not have any systems or procedures in place. My predecessor was using Microsoft Access to maintain employee data. All processes were paper. I was not managing payroll but that was antiquated as well. I recommend that if you're searching for a HRIS system, request and reach out to references that are similar to your industry.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity is best suited for HR departments that would like to limit paper and bring more efficiencies to administrative tasks. Paylocity offers modules for all areas of HR. HR is normally tasks with creating a department or organizational chart for their employer. Paylocity does not this for you. It breaks the org chart down in sub groups too, with the name and picture of each staff member. As I previously mentioned, the Benefit Open Enrollment process is seamless. We have an amazing account manager that supports us annually through the process.

Paylocity Feature Ratings

Employee demographic data
8
Employment history
4
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
9
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
9
Manager tracking tools
9

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