A Comprehensive HR Solution That Streamlines Operations and Boosts Engagement
May 02, 2025

A Comprehensive HR Solution That Streamlines Operations and Boosts Engagement

Sarah Eigel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as a comprehensive HR and payroll solution across our organization. It supports our payroll processing, time and labor tracking, reporting, and analytics needs. In addition, we rely on Paylocity for internal communication, document storage, and managing document acknowledgements to ensure compliance and transparency.
Paylocity helps us address several business challenges, including reducing manual payroll errors, improving visibility into workforce data, streamlining compliance tracking, and enhancing employee engagement through centralized communication tools. The platform is used company-wide—from frontline employees clocking in and out, to managers approving timecards and reviewing reports, to HR handling payroll, benefits, and company-wide announcements. Its integrated nature allows us to maintain consistency, improve efficiency, and make more informed decisions.

Pros

  • Paylocity excels at providing an all-in-one platform that integrates payroll, time and labor management, HR, and employee engagement tools
  • Paylocity’s customizable reporting and analytics offer valuable insights to support strategic HR and business decisions.
  • The system handles complex payroll processing reliably and streamlines compliance-related tasks through automated reporting and document acknowledgements

Cons

  • I can tell that an engineer wrote the system and did not work with an HR department when the system was originally rolled out. There are some things that don't make sense from an HR standpoint...warnings are viewable by the employee as soon as the warning is initiated...not when it's completed and approved.
  • Mobile app should mirror what is on a PC
  • Allows up the ability to quickly look at our turnover rates by location
  • Reduced hours of time spent each week submitting manual timecards and then importing those into payroll.
  • So much less manual which equates to so many less errors.
This has allowed our Branch Managers across the country (64 of them) to focus on running their locations and not having to spend extra time completing timecard spreadsheets and sending to payroll. Our accounting team now imports a GL file directly into our accounting software. Prior to Paylocity, the file was being manually manipulated and took hours to prepare for import.
Paylocity’s employee engagement tools have had a positive impact on communication, connection, and overall culture within our organization. The Community feature has become a central hub for sharing company news, celebrating achievements, and fostering transparency across locations. Peer Recognition (Impressions) has helped boost morale by giving employees a simple way to acknowledge each other’s contributions, which supports a more positive and supportive workplace. We’ve also used Surveys to gather employee feedback on key initiatives and workplace changes, giving us actionable insights to improve engagement and retention. Overall, these tools have made it easier to keep our teams informed, involved, and appreciated.
We chose Paylocity over ADP, Paycom and Kronos because it offered a better balance of functionality, user experience, and customer support tailored to our organizational needs. Paylocity’s platform felt more modern and intuitive, especially for our employees and managers who use it daily for time tracking, communication, and document acknowledgements. The engagement tools—like Community, Impressions, and Surveys—were more robust and better integrated into the core HR functions, helping us foster a stronger company culture. Additionally, Paylocity provided more flexibility in reporting and a more responsive implementation and support team, which made the transition smoother and more collaborative.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

My main 2 issues are the mobile app is not very robust and most of my employees don't sit in front of a computer. I wish this were similar to other HRIS companies on the market that have a mobile app that mirrors the PC. We should be able to customize our own GL accounts and not have to wait months for updates. This is ridiculous!

Paylocity Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
8
Organizational charting
8
Organization and location management
8
Pay calculation
10
Off-cycle/On-Demand payment
9
Benefit plan administration
3
Direct deposit files
9
Reimbursement management
9
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
8
Employee recognition
10
Report builder
9
Pre-built reports
9
New hire portal
9
Corporate goal setting
Not Rated
Job Requisition Management
9
Company Website Posting
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
9

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