Paylocity Review
July 10, 2025

Paylocity Review

Kara Stewart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We just are going to be implementing the recruitment phase. We started out with just payroll. We added the HRIS, we added the time sheets, went from there. We basically use it for everything. We also use the expense module, the learning management system, the performance management system. I said the time sheets and everything as well. We don't use the benefits systems currently, but that's kind of what we do. All of our HR stuff is generally done through there. We also recently, so since we started the onboarding, now everybody is digital online and then we also scanned and uploaded all of the personnel files that were not already digital and have them in their Paylocity files as well.

Pros

  • We really like that it's kind of all in one place. We really enjoy that.
  • Whenever we need to ask a question, have an upgrade or problem shoot anything, someone is always available to take our call. They can escalate it if they need to.
  • It's great because there's also an app that our staff can use. It's pretty simple, especially for the clock in, clock out feature, things like that. They can download their W2s right from their app or from their desktop if they prefer, et cetera. So it's really user friendly.

Cons

  • Right now you cannot assign an annual training in LMS unless it's specific to onboarding. So I'd really like to be able to assign, for example, we have to do a HIPAA training every year. I'd really like to be able to assign those to my staff automatically and not have to set it up through workflows to set it up into LMS, which is kind of the workaround right now. I'd like it to be available in LMS directly. You can set up annual trainings in LMS directly right now, but it has to be associated with onboarding, which is only good for the first month that they're there.
  • We are a semi-monthly pay structure and so our salaried employees, we have many different labor allocations. They don't transfer over correctly. We have to manually intervene every single pay period for those staff. It takes a lot of time. It's about two hours out of our time each time. I would really like those to be able to have the system to be able to look at the time sheet, look at how much they're being paid per hour, and then be able to transfer it over automatically.
  • I really like the ability to be able to give all of the information to our C-suite every month. The data insights, it's really great.
  • I think the reporting features and Paylocity is really great as well.
  • Overall, we used to do paper time sheets. I was a part of the company well before we implemented the time sheet module and so that has saved a lot of time people being able to do their own time online without me having to manually entering and all that stuff.
We used to spend about two hours with each employee, getting them through the onboarding process, explaining all the documentation to them, going through all the benefits and things like that. So now it's really just kind of an assignment to where they can work through it themselves. We've done some video information on that and then we just hold weekly meetings if they wanted to have any more information on that. So it's freed up a lot of our time and space. We hire about a hundred people a year.
None right now. Right now the staff don't really use it other than for time and record and pay and onboarding and stuff. They just don't have the time to do it during the day.
I would say an eight because I do think it's pretty user friendly, but there are some aspects of it that are a little bit wonky. Having to set things up in workflow to be able to assign it to this, to be able to put it over here and then be able to use it over here, it's just like, why can't I just do it in the place that I'm actually trying to use it?
We used to use ADP and Paychex when we had a particularly problematic time with Paylocity. We looked into Paycor, but they're very, very expensive for what they were giving us too. So we stuck it out with Paylocity. We did get some extra involvement in that, like a support structure and so then that really remedied some of the issues that we were having at that time.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I have recommended this product. I've been on some calls with some other organizations who are thinking about switching to Paylocity to let them know of my own experiences. So I have recommended this product before. Well, it probably just goes back to the same issue that we have with it being we are a semi-monthly payroll. So that means that it's not always the same amount of hours work per pay period. And so it does provide some of those issues of reporting and actualities in the labor distribution section. So that's kind of my issue right now.

Paylocity Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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