Paylocity Review 2025
September 19, 2025

Paylocity Review 2025

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use it for HR , Payroll and Recruiting. My focus is HR, Benefits and Recruiting. Our service team is usually very responsive. I have encountered issues on the benefits side over the past few years - some account managers were not responsive and/or knowledgeable so we had to request a change. Sometimes the benefits changes do not roll into HR & Payroll to stop deductions.

Pros

  • The service team is responsive when I submit a ticket.
  • The service team provides viable solutions when we need assistance, such as configuration for pay codes and the proper taxation.

Cons

  • It would be nice if Time & Labor and HR & Payroll had a more seamless connection
  • The mobile has improved, but is still not as user-friendly as other apps.
  • We would like the ability to make W-4 changes in the mobile app.
  • reduced time for processing tasks
  • increased employee awareness
workflows allow us to speed up approval processes for things such as pay changes and policy changes.
Half of our company works in the field and does not have computer access. Now that Community can be sent from the Company set level, I can reach all employees with pertinent information with one step.
Improvements in Performance and Benefits would be helpful.
I think Paylocity is more user-friendly than ADP and PeopleSoft. UKG (Ultipro when I used it) was easier on the configuration for security, but it was very difficult on the tax side for our multiple companies with different FEIN's.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

It allows us to separate the 3 different companies with different FEIN's under the Beemac Inc. umbrella all one in system.

We would like to see the Performance Review configuration to allow for a more granular breakdown. It has improved over the years; however, the current capability does now allow us breakdown our reviews like we want.

Paylocity Feature Ratings

8.0
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
8.0
Balance details
8
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.4
Performance plans
7
Performance improvement plans
7
Review status tracking
8
Review reminders
8
Multiple review frequency
7
Succession Planning ()
Not Rated
7.5
New hire portal
8
Manager tracking tools
7
Performance and Goals ()
Not Rated
6.7
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
6
Applicant Tracking
7
Notifications and Alerts
6

Comments

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