A practical assessment of a much anticipated system upgrade for the whole company! Quick Base, come on down!!!!!
July 23, 2018
A practical assessment of a much anticipated system upgrade for the whole company! Quick Base, come on down!!!!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
Previously, we had information stored in multiple systems. It would take 3 or 4 different searches just to be able to figure out what account we were trying to troubleshoot. Having Quick Base connect each of these systems we're able to find multiple sets of information now from one single search. The process requires less switching back and forth and copying and pasting and allows for more time to simply focus on the issue at hand.
- Customizing forms for different departments speeds up processes because you don't have to read or fill out unnecessary information.
- Customization allows for multiple work styles to work simultaneously while not interfering with each other.
- On the fly updates make sticky points so much easier to fix. Frustration is lower because you know that if it really does bother you, there's probably a better or faster way of doing it.
- There are still some control element styles I'd like, namely with tagging and searching multiple choices. It would be nice to be able to search and hit enter and have the first entry populate rather than having to click it and the search begin again. Kind of like tags work in YouTube.
- Speed is always an issue. Loading pages sometimes can take a while. But usually that can be changed by improving the forms or relationships, but it's not always apparent how to do that.
- I'd really like to be able to click on a location/section and have an option to exclude it from view or functionality based on specific users or roles.
I would prefer to use Quick Base because it's customizable. I don't have to see what I don't want to see. I can make it look the way I want it to look. No other software does that as well as Quick Base.
- Improving our ability to drive insights from our data
- Improving collaboration across one or more teams
- Solving a specific business challenge
- Building and deploying an application (or multiple applications) that meets our exact needs
We are about to completely launch ALL applications and systems and so far, so good. We've already seen a morale boost as we're no longer using archaic systems. We're seeing processes automated which prevents errors and bad data. We no longer go to multiple systems, what we need to find is right at our finger tips without leaving Quick Base.
I think half the reason it took us so long to switch systems is the adoption rate. Quick Base makes adoption so much easier because you can customize just about everything. You can't please everyone, but Quick Base certainly tries and comes pretty darn close.
I think it really depends on how customized you want your app to be. The more complex requirements, the better understanding of relational databases is needed. I have a base knowledge and even then I get stuck wondering why I can't just choose a field from another table or why it's taking me to the other one and not the one I want. See, my terminology is even off, and if that's not well defined, you can have a bit of difficulty, but the nice thing is that the support is excellent, so even if you are stuck, there's usually some there to get you un-stuck.
I've been updating our application on a day to day basis and depending on what you're updating, it's usually pretty easy. As long as you're not changing the relationship or table names, you're probably in no danger or making things worse.