Item: Quickbase
Rating: 10
Author: Drew Woods

Overall Satisfaction with Quickbase

Use Cases and Deployment Scope

Previously, we had information stored in multiple systems. It would take 3 or 4 different searches just to be able to figure out what account we were trying to troubleshoot. Having Quick Base connect each of these systems we're able to find multiple sets of information now from one single search. The process requires less switching back and forth and copying and pasting and allows for more time to simply focus on the issue at hand.

Pros and Cons

Pros

Customizing forms for different departments speeds up processes because you don't have to read or fill out unnecessary information.
Customization allows for multiple work styles to work simultaneously while not interfering with each other.
On the fly updates make sticky points so much easier to fix. Frustration is lower because you know that if it really does bother you, there's probably a better or faster way of doing it.

Cons

There are still some control element styles I'd like, namely with tagging and searching multiple choices. It would be nice to be able to search and hit enter and have the first entry populate rather than having to click it and the search begin again. Kind of like tags work in YouTube.
Speed is always an issue. Loading pages sometimes can take a while. But usually that can be changed by improving the forms or relationships, but it's not always apparent how to do that.
I'd really like to be able to click on a location/section and have an option to exclude it from view or functionality based on specific users or roles.

Alternatives Considered

Google Drive, Dropbox, OneDrive, Trello and Microsoft Office 2016

I would prefer to use Quick Base because it's customizable. I don't have to see what I don't want to see. I can make it look the way I want it to look. No other software does that as well as Quick Base.

Likelihood to Recommend

Quick Base is great when you have multiple spreadsheets, multiple systems or simply no system when you want to track business operations and stats. If your business process is simple and lightweight with little data, you might get by with a spreadsheet or one or two systems, but generally the more complex the system and more information you want to collect, Quick Base quickly becomes the better solution.

Comments

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A practical assessment of a much anticipated system upgrade for the whole company! Quick Base, come on down!!!!!