QuickBase - Much more than it seems
April 17, 2020

QuickBase - Much more than it seems

Alexander Kennedy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

QuickBase is a godsend. Three years ago I began what felt like an exhausting search for the right fit of CRM. Coming from Microsoft myself, I was used to big CRM data and tight information management. I literally checked over 15 potential options for a CRM type software. Some were great, and some fell short of my expectations. After several demos, and downloads I felt like giving up and offering a CRM/software management company a contract to build a custom CRM for our company.

Enter QuickBase.

At the time, QuickBase was still new to the market and I was familiar with Intuit as an accounting software business, so I felt relatively comfortable trying out QuickBase. QuickBase not only came in as the savior with a cape, I was able to implement company-wide protocols, procedures, and a solid strategy without having to attend a coding conference or school to write custom code. The option to do so was absolutely available, but with the ease of use, it did not seem necessary. QuickBase addressed our procurement bottleneck, customer management, sales, internal equipment, employee performance reviews. I could and can make anything that would make sense for our company to come to life with QuickBase.
  • Ease of use when starting from scratch. The ability to clearly understand how your data is being used, and how it links together is what really makes QuickBase a solid choice.
  • The community revolving around questions, real-life scenarios, and examples of fully built templates to gain inspiration and or use is a great stepping stone.
  • Price point is one of the best I have seen on the market.
  • I would like to see more integration with other vendors with employee time tracking, expenses from mobile apps
  • If there could be a functionality for a customer-facing portal or a front-end to interact with our data. We offer an online store that is linked through API to QuickBase, but we had to build the website to work with QuickBase.
  • Aside from the custom ability to create reports, I would like to see the ability to change the GUI in a drag and drop type functionality with Apps.
We have achieved a lot with QuickBase. Building and deploying apps on the simple side is very easy, and very straightforward. I can certainly attest to the benefit that this has provided to our company with increased turn around time, order tracking, customer management and information retention per each specific sale has been a huge leap for us.
QuickBase is adaptable, easy to use and can scale quickly. With either option for a simple drag and drop solution or a more complex code written for a specific application, QuickBase is clearly the winner here.
  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
QuickBase is a platform that allows maximum customization for the person without coding knowledge. We are able to adapt our platform, add or remove features, contact our customers, set reminders, track assets, pull in emails for groups to acknowledge, assign duties and responsibilities, ensure data is available and restricted based on user role and function. The pure ability to manage the entire functionality of the company is only outweighed by the slow progression to get everyone within the company on board and utilizing the software to its maximum capability.
Our procurement app that manages the logistical details of our product lines was originally built to encompass a set of data that had always been tracked throughout the years. As we implemented this system into QuickBase, we were able to realize metrics that we were not aware of before and made adjustments to encompass tracking those metrics. In order to do that, it took three steps, and a quick configuration and within 5 minutes a new field was added, and a new metric was recorded and has added great value to our purchasing department.
I am a firm believer that if you can think of a solution you can build that solution with QuickBase. The scenarios that may not be possible will likely deal with coding and adding in specific functionality as it relates to unique requirements per a specific application. If you are a single person business, this is a good way to manage data and have it accessible, however, the limitation is that you need to purchase at least 25 licenses for users. While it is not very expensive in relation to other options on the market, the need for 24 additional licenses may seem a little overkill until they offer a single license format for 1 or 2 member companies.

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