QuickBooks Online Usability
March 04, 2025

QuickBooks Online Usability

Kelsey West | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

We use QuickBooks Online for our two businesses. It gives us accurate reporting, which we use on a daily accrual basis. QuickBooks Online features are great as linking to our bank means we can ensure accurate reporting.

Pros

  • Sales tax
  • Synching with Bank
  • Reporting

Cons

  • Remove compact view!
  • Real time reporting is essential for our budgeting needs
QuickBooks Online is the most user-friendly platform for accounting needs. The layout is easy to learn and using it is very intuitive.
I truly hated Sage as a bookkeeper. I know that accountants don't have the same experience, but from a day to day perspective, it was not user friendly.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

I've used other accounting/bookkeeping software (sage), QuickBooks desktop, and QuickBooks Online is the one that I have recommended multiple times to my network. It remains the most user friendly platform.

QuickBooks Online Feature Ratings

8.2
Accounts payable
10
Accounts receivable
10
Cash management
9
Bank reconciliation
10
Expense management
10
Time tracking
5
Fixed asset management
8
Multi-currency support
8
Multi-division support
5
Regulations compliance
5
Electronic tax filing
10
Self-service portal
7
Global Financial Support
7
Primary and Secondary Ledgers
8
Intercompany Accounting
10
Localizations
9
Journals and Reconciliations
10
Enterprise Accounting
5
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
9
5.0
Inventory tracking
5
Automatic reordering
5
Location management
5
Manufacturing module
5
5.0
Pricing
5
Order entry
5
Credit card processing
5
Cost of goods sold
5
Order Orchestration
5
End-to-end order visibility
5
Order exception Resolution
5
8.8
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
10.0
Dashboards
10
Standard reports
10
Custom reports
10
7.0
API for custom integration
8
Plug-ins
6
9.0
Role-based user permissions
9
Single sign-on capability
9

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