My QuickBooks Online Review
March 04, 2025

My QuickBooks Online Review

Ashley Schweigert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I am an accountant and use QuickBooks Online for all the businesses I manage. I even have my kids using it for their business, which I help them oversee. I enjoy how versatile and available the software it. QuickBooks Online keeps things simple, and has multiple ways to accomplish the same goal.

Pros

  • Automatic bank integration
  • Easy to invoice customers
  • Customizable
  • Easy to use
  • Several different integrations available

Cons

  • Would like to see a more complex inventory management ability
  • Transaction matching can be difficult, esp with multiple transactions on one side
  • Having to import non-intuit payroll through Journal entries makes categorizing entries cumbersome
  • Increased time efficiency
  • Ability for team members to self help with reports
As I have said before, my only real complaints are the lack of a complicated inventory system and the lack of integration with other payroll softwares.
As an accountant, QuickBooks Online uses the language I learned in school and throughout my career. Xero tries to simplify it, while actually making it more difficult to understand.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

Since we run outside payroll for a couple of the companies, it is quite difficult to be as accurate as I would like when it comes to categorizing those payroll transactions, since they have to be imported via journal entries. Between that and the lack of a complex inventory management, are really my only complaints of the software. I do like the accessibility for myself, my employees, and my clients of the online version, something you don't get with desktop versions.

QuickBooks Online Feature Ratings

8.1
Accounts payable
10
Accounts receivable
10
Cash management
8
Bank reconciliation
10
Expense management
9
Time tracking
8
Fixed asset management
6
Multi-currency support
5
Multi-division support
Not Rated
Regulations compliance
9
Electronic tax filing
Not Rated
Self-service portal
7
Global Financial Support
5
Primary and Secondary Ledgers
5
Intercompany Accounting
10
Localizations
5
Journals and Reconciliations
9
Enterprise Accounting
10
Configurable Accounting
10
Centralized Rules Framework
9
Standardized Processes
9
1.0
Inventory tracking
1
Automatic reordering
1
Location management
1
Manufacturing module
1
7.0
Pricing
8
Order entry
5
Credit card processing
10
Cost of goods sold
9
Order Orchestration
6
End-to-end order visibility
6
Order exception Resolution
5
Payroll Management ()
Not Rated
9.0
Dashboards
10
Standard reports
9
Custom reports
8
7.0
API for custom integration
7
Plug-ins
7
6.0
Role-based user permissions
6
Single sign-on capability
6

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