What it needs
November 25, 2021

What it needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Really Simple Systems

Use to track our progress on clients and develop different ways of viewing data on prices and names and contacts throughout all of our different products
  • Layout
  • Access
  • Visuals
  • More uses
  • Download to excel
  • Images upload
  • Better details of customers logged[.]
  • More information available to whole team[.]
  • Better lead generation[.]
We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.]

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

We gave this rating because there [isn't] enough training available, we [don't] always use it for all of our scenarios there are elements that [haven't] been effective as we need to [spread] across a wider majority of users but that would increase the price for us, therefore we have resorted to excel in some cases and there [isn't] the best way of [visualizing monetary] data like this.
Poor really, I haven't received any data or ideas on how [I] can use the software [further], what can it do for me?
[Really] good for account tracking and working out what clients are active and none active not so good for extracting data, not enoough push on what else the product can do[.]

Really Simple Systems Feature Ratings

Customer data management / contact management
7
Workflow management
7
Territory management
5
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
1
Interaction tracking
5
Case management
5
Help desk management
2
Lead management
9
Email marketing
9
Task management
5
Reporting
5
Forecasting
4
Pipeline visualization
4
Customizable reports
4
Custom fields
5
Custom objects
5
API for custom integration
5
Role-based user permissions
6
Mobile access
2