Rippling: The User-friendly Platform

Again, in all fairness, this would be my only major feedback to Rippling is that it can definitely benefit from having more available agents and a better customer support team to help users. I say this because I recently signed up for the commuter benefits card (which I was pleased by the turnaround time within receiving it), but when I went to use it at the MBTA, it declined, and I had no idea why. It was because the benefits didn't start until a certain date and the pin that was associated with the card was in the Commuter Settings tab (which I wasn't aware of). Needless to say, this simple thing could have all been fixed and resolved had I been able to contact someone from Rippling, but I wasn't able to, and it was very frustrating. This was the only downside that I've experienced.

The usability of Rippling is very easy. The layout is user-friendly, it isn't complicated, and most of all, it is easy to navigate quickly throughout the home page, which I like the most. The only advice I have for this is to add more tabs, preferably to the left-hand side with added navigation of what you are looking for, but it is fine just the way it is.

Rippling is a very easy-to-use platform. This is my first time using Rippling at this company, and I love it. I've used many different platforms before at many different companies that tend to be more on the 'clunky' side, whereas Rippling is simple and [...] doesn't take as much effort to learn. I like how Rippling notifies you by email when you get paid. I also like that Rippling is extremely efficient and fast. For example, I registered for the Commuter benefits, and within the next week, I already had my commuter benefits card delivered to my house. I was very pleased by this.