Rippling - easy to use and helpful for automation
September 10, 2024

Rippling - easy to use and helpful for automation

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance
  • Learning Management
  • Talent Management (ATS)
  • App Management
  • Device Management

Overall Satisfaction with Rippling

We use it for onboarding, offboarding, time/attendance tracking, payroll, IT, learning management, pulse surveys, and review cycles. It helps us easily set up all of our employees with the devices they need and has workflows to help us automate our duties.

Pros

  • Onboarding/Offboarding
  • IT/Device Management
  • Workflow automation

Cons

  • reporting functionality is clunky and often requires support to get what you need.
  • we operate out of a lot of states, so sometimes our payroll reporting is complicated and there have been issues with errors in filing due to Rippling.
  • Significant reduction in work time spent on applicant tracking and communication
  • Significant reduction in work time spent on KPI tracking, shifting that time to analysis instead.
  • Improved team communication due to a single source of truth
We moved from Fuse due to, in our experience, lack of functionality, slow turnaround times, and poor support. In my opinion, there's no comparison to Rippling, even though I think Fuse is trying hard to increase their market share.
They use AI at the beginning, which can at times be quite annoying to try and bypass. Most of the time a support rep is able to resolve the issue without escalation. If they do have to escalate they're generally quite communicative but it can be quite slow to resolve certain issues like state taxes (which is understandable because the state agencies are slow).

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

It's quite user friendly, but can be a little slow at times.
They are excellent, and by far the best that we looked at, for cross functional integration. The ability to assign and ship a device to a new hire in Rippling, ensure they get all of their new hire documents during their onboarding, and provision the accounts that they need inside of the platform is great.

Rippling Feature Ratings

9.1
Employee demographic data
10
Employment history
7
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
6.7
Report builder
5
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
10
9.3
Create succession plans/pools
Not Rated
Candidate ranking
9
Candidate search
10
Candidate development
9
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
Not Rated

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