Moved from Gusto to Rippling
December 04, 2024

Moved from Gusto to Rippling

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Employee Management

Overall Satisfaction with Rippling

We run payroll and benefits with Rippling. We also manage FSA/HSA for US-based workers. We needed something user-friendly and that works across mobile and desktop for convenience and efficiency for all the members of our team! We moved from Gusto to Rippling and have been very happy with the change so far.

Pros

  • User-friendliness
  • Mobile app
  • Clean reporting
  • Easy to configure

Cons

  • Mistake undercharging for an employee HSA led to higher charge six months later
  • Logging in to the app was challenging initially
  • Offer to get paid 2 days in advance or something like this would be nice and match some solutions in the space
  • Much smoother operation than Gusto, leaving time for front-office work
Gusto was severely lacking in terms of FSA/HSA management.
The support is ran by AI which is lacking, it was hard to get an answer and to switch to talking to a human being to get a response

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Mobile app and web apps are extremely well designed and built.
Well suited for startups that need an all-in-one solution, or for any small companies in my opinion. The HSA/FSA management was stellar and claim reimbursement very fast, I recommend it for that type of use.

Rippling Feature Ratings

9.0
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
10
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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