Item: Rippling
Rating: 8
Author: Verified User

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

We use Rippling as an all-in-one platform to manage our HR, IT, and payroll needs, streamlining processes across our organization. The product addresses several key business challenges, including: onboarding, payroll management, and the administration of our benefits, and IT management to name a few. The scope of our use case spans the entire employee lifecycle, from recruitment and onboarding to payroll, benefits, and offboarding. The ability to manage HR and IT functions within one platform has improved efficiency, reduced manual effort, and enhanced the employee experience across the organization.

Pros and Cons

Pros

Managing commuter benefits
Managing FSA benefits
managing payroll

Cons

Reporting Customization: While Rippling offers a variety of reports, the ability to customize reports further or create more complex, cross-functional data visualizations could enhance its usability for data-driven decision-making. Integrating more advanced filtering and visualization options would be a valuable addition.
Mobile App Functionality: The mobile app is convenient for basic tasks, but it could benefit from expanded features to match the desktop version. For instance, allowing for deeper payroll management, benefits administration, and reporting access on mobile would improve flexibility for users on the go.
Faster Support Response Times: While support is generally helpful, response times for complex or urgent issues could be quicker. Offering an option for real-time chat or expedited support for critical issues would be beneficial.

Return on Investment

Rippling has automated 20% of my tasks
Rippling saves me on average 30 mins a month
Rippling provides clarity and visibility on my commuter benefits

Alternatives Considered

BambooHR

Rippling is more comprehensive than BambooHR in that it is an all-in-one platform that combines HR, IT, and payroll management. It’s ideal for a solution that integrates employee lifecycle management with IT tools. BambooHR is less comprehensive, in that it is primarily focused on core HR functions, and it does not offer the same IT management or deep payroll integration as Rippling.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Usability

Rippling is a highly functional and user-friendly platform, particularly for organizations looking to integrate HR, IT, and payroll management into one cohesive system. It has an intuitive user face, having a dashboard that is clean and easy to navigate. The ability to centralizing HR and IT functions eliminates the need to switch between multiple platforms, which enhances our company's efficiency.

Other Software Used

Notion, Slack, Figma

Likelihood to Recommend

An example of specific scenarios based on my experience where Rippling is well suited: - During open enrollment periods, Rippling makes it easy for employees to review and select benefits options, with intuitive interfaces and clear explanations, simplifying what is often a stressful process.- Rippling is ideal for organizations with employees spread across multiple states. It automates payroll tax compliance and filings, saving significant time and reducing the risk of errors in handling state-specific tax requirements.

Rippling Feature Ratings

Comments

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Rippling is a great all in one HR tool

Modules Used