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Intaact review
Updated March 09, 2022

Intaact review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We using Sage Intacct for all accounting needs including but not limited to AP, AR, invoicing, Reporting, Purchasing. Along with the out of the box solutions, we also use third party applications for Intacct such as Armatic for AR collections automations, 2CP for payments, and Expense connect for Concur integration.
  • Reporting.
  • Finance management.
  • Invoicing.
  • Accounts Payable
  • Automation of invoice delivery.
  • Lack of training articles.
  • Revenue management.
  • Built in payments solution.
  • N/A
  • N/A
  • N/A
While the out of the box solution makes it easier to do certain tasks, it also lacks features that you would think should be included. Revenue management is a challenge for us since you can't set up a revenue schedule and rely on it to work properly. We've had a ticket with Intacct Support for over half a year and it's still not revolved. There also is no automation for invoice delivery. We have to purchase a plugin to accomplish such a task.
I have not had any experience with these modules.
Intacct was implemented by a third party vendor. I was not involved with it as it happened early during the inception of Relias.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

N/A
Sage Intacct is great for Saas companies. Invoicing is easy. Multi entity set up is intuitive. Its customization is easy to understand. There are many different ways to achieve one objective with Intacct. It is lacking training resources, however. Their training site is very outdated as the articles and training videos have not been updated in a long time. I find it's better to ask colleagues for answers as their support cue and team is terrible at resolving issues in a timely manner.

Sage Intacct Feature Ratings

5.0
Accounts payable
5
Accounts receivable
5
Cash management
5
Bank reconciliation
5
Expense management
5
Time tracking
5
Fixed asset management
5
Multi-currency support
5
Multi-division support
5
Regulations compliance
5
Electronic tax filing
5
Self-service portal
5
Global Financial Support
5
Intercompany Accounting
5
Journals and Reconciliations
5
Enterprise Accounting
5
Configurable Accounting
5
Centralized Rules Framework
5
Standardized Processes
5
5.0
Location management
5
5.0
Pricing
5
Order entry
5
Credit card processing
5
End-to-end order visibility
5
5.0
Reimbursement management
5
5.0
Dashboards
5
Standard reports
5
Custom reports
5
7.0
API for custom integration
7
Plug-ins
7
5.0
Role-based user permissions
5
Single sign-on capability
5

Not-For-Profit Usage

Hi-Tech Usage

COVID-19 Updates & Changes

Armatic - for AR collections automations. It's not a very good product as we constantly get syncing issues. They also don't have a Salesforce integration.
2CP - serves the purpose for payment gateway and recurring billing.
Expense Connect - integration Concur expense data to Intacct. Works well.
FloQast - the Accounting seems to like FloQast for month close.
N/A

Using Sage Intacct

50 - Finance, Business Systems
  • Invoicing
  • Reporting
  • Smart rule
  • Smart event
  • Dashboard
  • Contract Billing

Evaluating Sage Intacct and Competitors

Sage Intacct Implementation

Sage Intacct Training

Configuring Sage Intacct

Sage Intacct Support

Relationship with Sage

Using Sage Intacct

Sage Intacct Reliability

Integrating Sage Intacct

Upgrading Sage Intacct