Intacct is hard to use!

Color of Change operates three entities, a 501(c)3; a 501(c)4; and a Political Action Committee. Intacct is primarily used by the Finance staff. We use it for recording, tracking and reporting on the financial activities of our three entities. We interface with Bill.com for accounts payable; and Adaptive for financial reporting.

We don't use Order Management. Our financial processes, accounts payable, general ledger, and accounts receivable were already automated. I was not working at Color of Change.org when the decision was made to acquire Intacct. I believe that there was an overall perception was that we had outgrown our old accounting system.

We use multi-entity and project accounting. Multi-entity works very well now. The inter-company accounts were set up incorrectly by the Intacct implementation team so we had to pay CLA to set up new accounts correctly, and then to reconcile the old inter-company accounts and transfer the balances into the new accounts. We were using project accounting to track grants. However, we were not able to automate the release and satisfaction of restrictions process, so we did it manually. So Intacct comes up with an automated process you charged 'an arm and a leg' for us to acquire that module.