Sophisticated Software at a High Cost
July 28, 2025
Sophisticated Software at a High Cost

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sage Intacct
Sage Intacct is a very important part of our financial reporting cycle. We regularly use the General Ledger, Cash Management, Accounts Receivable, Order Entry, Accounts Payable, and Contracts modules. As a SaaS company, software subscriptions are our main revenue stream, so being able to use Intacct's contracts module to recognize revenue on these contracts is extremely importing for efficient and accurate reporting. We also use SaaS Intelligence, which is an additional add-on module. This product is revolutionary for our business and allows us to be able to report on SaaS-specific metrics that are important to key stakeholders.
Pros
- Financial reporting with the ability to drill down on specific data
- Many add-on modules that can be implemented as the company continues to scale
- Customizable dashboards
Cons
- The user interface can be kind of clunky
- The cost of the product is increasing exponentially
- The new AI features should be available at no extra cost (since the cost of the software is already really high)
- Allows us to report on important SaaS metrics and provide to key stakeholders
- Aids in efficient month-end close and financial reporting
- High cost of Sage Intacct brings down the ROI however
The automatic matching in the cash management module is very helpful as it gives a great head start to bank reconciliations. The API between Expensify and Sage Intacct has also been very helpful for expense management and has helped to create a more scalable and efficient process for our growing company.
Contract revenue management has been critical to our success as the company has increased in customer and subscription count. With an API between Salesforce and Intacct, our contracts sync to Intacct and billing and revenue schedules are generated. I can't imagine what we would do without this module, as this module somewhat automates our billing and revenue recognition.
Selecting Sage Intacct was not a choice that I was part of as it pre-dates my time at the company.
Do you think Sage Intacct delivers good value for the price?
Not sure
Are you happy with Sage Intacct's feature set?
Yes
Did Sage Intacct live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sage Intacct go as expected?
I wasn't involved with the implementation phase
Would you buy Sage Intacct again?
Yes

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