Salesforce Commerce Cloud gets the job done!
December 04, 2019

Salesforce Commerce Cloud gets the job done!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Commerce Cloud

Salesforce Commerce offers great analytics and reporting functions. It is a great tool to expand our overall productivity. We love using this software for tracking data and I like that it provides accurate reports so we can make better decisions based on the reports we get. It is used across most of our organizations.

Pros

  • Payment method of this software is great because it lets you pay as you grow.
  • The platform is easy to use, friendly and fast.

Cons

  • The page load time is slow it loads around 3-4 seconds.
  • Weak ecosystem that doesn’t drive external companies or even freelancer to develop add-ons or tools.
  • 30% increase in productivity.
  • Sales increases of 20% and more.
  • Better worker satisfaction.
In the end, we just wanted something that felt like SFDC which could translate better to our commerce needs. We wanted to stick with one ecosystem over multiple products for the sake of integration. We plan to stay within the salesforce world for a while to come so this worked out best in the end.
Asana, Tableau Server, Airtable, Google Authenticator, Duo Security, Zoom, Authy, Workday Human Capital Management, LinkedIn Marketing Solutions, Dropbox Business, Box, Egnyte, SAP Analytics Cloud, Atlassian JIRA Align (formerly AgileCraft), Miva Merchant, Shopify
At first, this wasn’t a simple tool to manage and work with. Now we can push the platform and apply new capabilities. Also, I like the ability to target experiences and promotions and to create a unique experience based on our customer's profiles and spendings.

Salesforce Commerce Cloud Feature Ratings

Product catalog & listings
6
Product management
6
Bulk product upload
7
Branding
8
Mobile storefront
7
Product variations
6
Website integration
7
Visual customization
6
CMS
6
Abandoned cart recovery
6
Checkout user experience
7
eCommerce security
6
Promotions & discounts
6
Personalized recommendations
7
SEO
7
Multi-site management
7
Order processing
7
Inventory management
8
Shipping
5
Custom functionality
5

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