User friendly automation tool to increase outbound touches.
November 12, 2019

User friendly automation tool to increase outbound touches.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SalesLoft

Used to prospect and cadence new leads and identify sales opportunities.

Pros

  • Easy to use interface/very intuitive
  • Scheduling feature was very handy to set things up ahead of time
  • Relevant analytics

Cons

  • We found it frequently crashed. Fixes came quickly, but it was frustrating at times
  • Could improve the layout of account notes & activity (so that when you are on a prospect's page you could see what other touchpoints have gone out to their colleagues)
  • For managers, there could have been more analytics/visibility into what team members are doing
  • Hugely impactful on our ability to cadence possible prospects.
  • Made it easy for us to organize our follow-ups so that accounts didn't slip through the crack.
I was not the contact that interfaced directly with SalesLoft support.
The integration seemed to work well, but I was not directly involved in the integrations side of things.
I preferred SalesLoft to Outreach because it was more user-friendly and relevant to the day-to-day functionality of hunting/adding/cadencing hundreds of contacts in a week.
Well suited when working for a sales organization that has a wide TAM and thousands of contacts & companies to organize touchpoints for. If you have a small number of people to manage reach outs to, it may not be worth investing in a program to automate send-outs.

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