Great solution for complex ERP problems.
October 28, 2023
Great solution for complex ERP problems.
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- SAP Data Hub
Overall Satisfaction with SAP Commerce Cloud
We are a GCP Reseller company. We use SAP for managing our customers, and it creates a smooth journey for our customers. It has loads of pre-loaded features, including automated payment solutions, delivery and order processing, and promotions. One of the major defining factors of SAP is its integration with other products. It can be easily configured with GCP Billing.
- We can set up automated channels that can generate and Send invoices to customers from Google Clouds billing.
- We can set up different contracts according to customer agreements, which include promotions and discounts.
- It automates most clunky billing processes which can be a huge advantage.
- There are some issues with integrations. Like we have to generate an intermediate report and then feed it to SAP.
- Changing the format of the invoice is a hassle sometimes, and the online resources are good but not great.
- Time taken during migration is too long.
- It has reduced the number of unidentified costs during order processing.
- Advanced analytics helped us to create data driven decisions.
- The time to service customer order has improved drastically.
Do you think SAP Commerce Cloud delivers good value for the price?
Yes
Are you happy with SAP Commerce Cloud's feature set?
Yes
Did SAP Commerce Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Commerce Cloud go as expected?
Yes
Would you buy SAP Commerce Cloud again?
Yes