SAP Practice Manager
Updated May 21, 2025

SAP Practice Manager

Brian Milano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

manage expenses and company travel

Pros

  • upload receipts
  • manage trips
  • book travel

Cons

  • booking travel
  • finding flights
  • clear management of expenses which has been nice
  • comparing to others who travel for the same purpose
before Concur we did it manual on expenses sheets
Microsoft XRM
clear transparency within the organization
easier to manage and teach to handle expenses

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

sometimes i dont find flights that i can find on other platforms which can be frustrating

SAP Concur Feature Ratings

Expense Management
6.0
Employee Expense Reporting
8
Corporate Card Reconciliation
4
Payment Management
7.0
Customizable Approval Policies
7
Financial Document Management
7
Duplicate Bill Detection
7

SAP Concur Attributes

not very clear
  • expenses
  • expenses
uber issues
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good for uber

Product Benefits

  • expenses my expenses
  • success factors
made life easier for sure
easier while we travel ease of use
got all my money back from my expeses

Using SAP Concur

Evaluating SAP Concur and Competitors

SAP Concur Implementation

  • TIBCO professional services
Change management was a big part of the implementation and was well-handled
  • ubber connection

SAP Concur Training

Configuring SAP Concur

nope
Yes - we have customized the interface extensively
Yes - we have added extensive custom code
ubber directly in app

Using SAP Concur

ProsCons
Relatively simple
Technical support not required
Consistent
Convenient
Familiar
Do not like to use
Difficult to use
Not well integrated
Slow to learn
Feel nervous using
Yes

SAP Concur Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
no no need
could not book hotel via concur they fixed it

SAP Concur Reliability

Integrating SAP Concur

Relationship with SAP Concur

Upgrading SAP Concur

Comments

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