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Data Hub Underperformance
November 29, 2019

Data Hub Underperformance

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud (formerly SAP Hybris)

Data Hub is currently used to integrate SAP Hybris with our SAP ECC to support wholesale sales processes. Mainly, it is used to send orders and product data between systems.
  • Integration between SAP tools.
  • Licensing costs.
  • Performance problems when managing huge data volumes.
  • It requires continuous rebooting as it stops working without any notice.
  • Not possible to work as a cluster.
  • It has no extra licensing costs due to its inclusion of SAP Hybris.
  • The low performance, instability and not being a well-rounded product, it has caused a lot of headaches and the dislike of Hybris end-users as well as of the IT team that is trying to support it.
No other product was evaluated as this one was part of the Hybris solution.
Due to its instability, low performance and lack of functionalities, I don't recommend anyone to really use Data Hub.

SAP Commerce Cloud (formerly SAP Hybris) Support

SAP failed to provide clear support on the errors raised with the Data Hub and also they gave us wrong instructions with the servers set-up in cluster mode.