Overall Satisfaction with ScienceLogic
I've used EM7 for the last four years for device on-boarding and ticketing. We have seen a lot of ups-and-down from Cisco business viewpoint but, yes, we are amazed by the delivery from the Professional Services and Program Management team to make our deliveries on time.
- EM7's RunBook Action and automation engine are amazing and are working perfectly on a demand basis.
- Professional Services team and Support team are available for good.
- Overall interlock meetings are great to curb any issues and bring the solution on time to run the business demand on time.
- The ScienceLogic team must foresee the business demand and accordingly it needs to focus on scale and cloud solutions to be more competent in the market and win the customer obsessions.
- We were able to move our customers from a legacy single stack based product to EM7 for a highly distributed environment.
Yes - Cisco PNOC
It's highly distributed and we are able to scale on the customer requiredf basis on demand.
Not sure.
- For IS4, we have taken it to the next level as a hosted solution to take all the customers in the cloud.
For highly distributed infrastructure.