Awesome! SL1
April 25, 2019
Awesome! SL1
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic
We offer monitoring as a service and we have many clients across the USA that are all in the federal space. This includes device monitoring and alerting on critical events.
- The device registry is very helpful to locate the devices or groups of devices all in one page.
- The events tab gives us a quick rundown of critical events that need attention at any given point.
- Ease of navigation to various aspects of a device like credential, performance, properties etc.
- Ease of reporting on the devices we monitor for our various customers.
- Time and date stamp on every report exported including date range for which the report was run in any output format like PDF, CSV or XLS.
- More detailed documentation for integration servers to integrate SL1 to SNOW.
- Easier discovery whenever credentials change or the device class is changed.
- Has been very positive with many clients moving from EMC Smarts monitoring to ScienceLogic.
Yes - EMC Smarts. We wanted to be able to set individual thresholds for each drive within the same device. Also, needed to shut off some drives/mounts from monitoring so that unimportant alerts do not keep the sys admins awake at 2 am in the morning. Single pane of glass for the overall health of the systems and reporting ease were all factors.
After a few demos, more clients are inclined to move to SL1.
We are currently attempting to integrate SL1 to ServiceNow. IF it succeeds, we will definitely be replicating the success with more clients.
We now have one monitoring tool for the different clients and escalations are easier to call out from the events that generate alerts.
- The dashboards and reports have been helpful as have been the ease to access event logs.
Security issues for a FISMA moderate organization were the main reasons we went with ScienceLogic.