Item: airSlate SignNow
Rating: 10
Author: Fred Claus

Use Cases and Deployment Scope

We use SignNow as a way to get yearly MSP contracts signed by clients. Our contracts are a standard form that need some blanks filled in based on the client. We use SignNow to fill in those blanks and send it off to the client for signature. Once the signature comes back we sign it, and then SignNow sends both of us a PDF copy for our files.

Pros and Cons

SignNow makes it easy for the client to move through the document. One click per field and the data is there. Sometimes I even just use the tab key.
SignNow is easy for me to move through when editing a document for sending. They color code the signers so it's easy for me to see who has to sign where. I can also set up in what order the signers have to sign.
SignNow's price is very good as well. What we get from sign now for the price we pay is equal to other companies 3 times the cost.

No templates on the free version.

Return on Investment

I can close deals faster because I can email documents to be electronically signed.
I'm more organized since SignNow stores all my signed documents for me.
The cost of closing a deal has gone down. It doesn't take me as long and there are no expensive trips or mailings to get documents signed.

Key Insights

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

Other Software Used

Asana, Evernote, Nimble

Likelihood to Recommend

SignNow is a great product for anyone who has paperwork that needs to be signed. No more chasing down clients, and having to worry about scanning signed documents in. It's also legally binding with the signature tracking file that SignNow offers with each document. There really isn't a scenario that SignNow isn't good for. If you need documents signed this product is for you.

Support Rating

SignNow has the best support staff. If I don't know how to do something they are right there to help. Via Chat, phone or email. They are always willing to work things out with me. Very polite and knowledgeable people.

Usability

It's very easy to use. There are some screens that make it a bit difficult, but for the most part it's simple. Everything is spelled out and easy to find.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Adding fields
Uploading Documents
Creating and using Templates

Difficult Tasks

Being the only signer on a document

Mobile Interface Availability and Impressions

Yes - As well as expected for a mobile product. The app is easy to use but interacting with files stored on your device can be a bit hard to figure out.

Alternatives Considered

eversign, HelloSign and Citrix RightSignature

SignNow's closest competitor is eversign. While they both do the same thing, SignNow has more features and allows you to draw documents from more locations (i.e. Dropbox and Google Drive) than anyone else. Their customer service is the best as well.

SignNow is the ONLY E-Signature program you need.

Overall Satisfaction with SignNow