Overall Satisfaction with SignNow
We use SignNow for document signatures - mainly employee agreements and contracts. We have employees spread across different states in the U.S. and getting handbooks and agreements signed and mailed back and forth was a nightmare. This program allows us to send the documents (which are updated annually) with ease and get signatures back very quickly.
- Reminders
- Storage
- Security
- Batch Send
- Automation Rules
- Search Function
- Time Savings
- Secure Storage
Do you think airSlate SignNow delivers good value for the price?
Yes
Are you happy with airSlate SignNow's feature set?
Yes
Did airSlate SignNow live up to sales and marketing promises?
Yes
Did implementation of airSlate SignNow go as expected?
Yes
Would you buy airSlate SignNow again?
Yes
Using SignNow
2 - Both members are in management. We use the program to collect and retain employee documents so we didn't want to give anyone else other than managers access to the program.
2 - Management per my previous answer but really anyone who is in tune with and fairly adept at navigating online sites can use it. It's super user friendly.
- Contracts
- Record Retention
- Secure Record Keeping
- Record Retention
- Onboarding employees
Evaluating SignNow and Competitors
- Price
- Product Features
- Product Usability
All three were probably equally important in our buying decision. It needed to be affordable since we didn't currently have anything like this in place but it also needed to be easy to use for both our company and those signing our documents.
I might would include a few more people in the decision process or at least try to find a solution so that others could use it but maybe only have access to certain features and data. Perhaps only managers have access to the full suite. Also, integration might be something else I'd consider.
SignNow Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we found that we didn't really need that level of support. We don't do a lot of advanced activities.
I'm not sure who/what airSlate is
Using SignNow
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Sending forms for signatures
- Uploading forms and adding blanks for signing or information
- Storing documents
- Moving items out of one storage folder into another
Upgrading SignNow
- We didn't upgrade recently
- It would be nice to have more folder options
Yes - The change was seamless. We started with a free trial and then converted to a paid version. There were no hiccups and like I said the transition was smooth.