Easy to Use Electronic Signatures
Updated March 02, 2022

Easy to Use Electronic Signatures

Allison McLain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignNow

We use SignNow for document signatures - mainly employee agreements and contracts. We have employees spread across different states in the U.S. and getting handbooks and agreements signed and mailed back and forth was a nightmare. This program allows us to send the documents (which are updated annually) with ease and get signatures back very quickly.
  • Reminders
  • Storage
  • Security
  • Batch Send
  • Automation Rules
  • Search Function
  • Time Savings
  • Secure Storage

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Did airSlate SignNow live up to sales and marketing promises?


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Would you buy airSlate SignNow again?


We have a single user now which is shared so if there are documents which require more discretion, you might want to subscribe as multiple users. Also, it would be great to have a batch upload version so that I don't have to upload 25 of the same document to send out to several different people. But, that being said, as a basic secure quick tool, it is fantastic.

Using SignNow

2 - Both members are in management. We use the program to collect and retain employee documents so we didn't want to give anyone else other than managers access to the program.
2 - Management per my previous answer but really anyone who is in tune with and fairly adept at navigating online sites can use it. It's super user friendly.
  • Contracts
  • Record Retention
  • Secure Record Keeping
  • Record Retention
  • Onboarding employees
We've been very happy with the product performance thus far. No need to change something that works well.

Evaluating SignNow and Competitors

  • Price
  • Product Features
  • Product Usability
All three were probably equally important in our buying decision. It needed to be affordable since we didn't currently have anything like this in place but it also needed to be easy to use for both our company and those signing our documents.
I might would include a few more people in the decision process or at least try to find a solution so that others could use it but maybe only have access to certain features and data. Perhaps only managers have access to the full suite. Also, integration might be something else I'd consider.

SignNow Support

I haven't used their support very much because the program is pretty user friendly and there is a plethora of information in their FAQ section as well.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No, we found that we didn't really need that level of support. We don't do a lot of advanced activities.

Using SignNow

Very easy to use and navigate. Anyone who is adept at normal web-based programs should find this interface pretty easy to use.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Sending forms for signatures
  • Uploading forms and adding blanks for signing or information
  • Storing documents
  • Moving items out of one storage folder into another

Upgrading SignNow

  • We didn't upgrade recently
  • It would be nice to have more folder options
Yes - The change was seamless. We started with a free trial and then converted to a paid version. There were no hiccups and like I said the transition was smooth.
We looked at several different offerings such as HelloSign and DocuSign, but SignNow offered the same basic options for a lot less money. It was easy to implement and very user friendly. We didn't need a lot of bells and whistles which the other guys offered which honestly just complicated things.