Item: Skype (discontinued)
Rating: 2
Author: Verified User

Overall Satisfaction with Skype

Use Cases and Deployment Scope

Collaborations, chat, video conferencing and meetings

Pros and Cons

Pros

Collaboration
Meetings
Video Conferencing

Cons

Cost
VoIP
File Transfer

Return on Investment

Negative impact on expense calling to Non Skype VoIP Numbers
More recent software release versions have become unreliable and problematic
Issues with cell phone registration

Alternatives Considered

Microsoft Teams, Zoom Phone, Zoom Events & Webinars, Fuze, 8x8 Work and RingCX

All of these other products have kept up with advancements in VoIP and communication technology and have expanded their portfolio of grouped services with their applications while Skype has been pretty stagnant

Key Insights

Do you think Skype (discontinued) delivers good value for the price?

Are you happy with Skype (discontinued)'s feature set?

Did Skype (discontinued) live up to sales and marketing promises?

Did implementation of Skype (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype (discontinued) again?

Other Software Used

Microsoft Teams, Zoom Phone, 8x8 Work, Fuze, RingCX

Likelihood to Recommend

Since the pandemic Skype in my opinion has put little into R&D and advanced features. It has limited functionality that no longer makes it a leader in the industry anymore. While it works for video conferencing and meetings, most users have migrated to teams, Zoom, 8x8, or other products that have much functionality and features including in their software suites

Skype (discontinued) Feature Ratings

Comments

Please log in to join the conversation

Skype - No longer the industry leader