Decent Communication Tool
Samantha McMahon | TrustRadius Reviewer
Updated January 24, 2020

Decent Communication Tool

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business

Skype for Business also known as Lync is used in all departments of my company. With this program all employees can see the current status of each employee showing them away, available, in a meeting, etc. This allows for efficiency within the company.
  • Ability to easily instant message an employee.
  • Ability to view statuses of all employees.
  • Ability to create contacts and favorites lists.
  • I don’t care for the fact when you lock your computer it instantly says you’ve been gone for 5 minutes because that is not accurate. It only shows increments of 5 minutes I believe.
  • The emojis are never updated. No new emojis.
  • I wish there was a feature like the regular Skype that allows you to delete a link you previously sent in an instant message.
  • Allows employees to be more efficient knowing the status of others.
  • You usually receive a faster response from an employee by instant messaging them rather than sending an email.
  • Ability to connect and group message makes it easier to communicate within your own department or with other departments.
I prefer the regular Skype over Skype for Business.
This isn’t my favorite tool but it helps to be efficient with other co-workers. It’s an easy tool to figure out how to use. I prefer the regular Skype over this product but my company requires me to use this product.

Skype for Business Feature Ratings

High quality audio
9
High quality video
7
Low bandwidth requirements
6
Mobile support
10
Desktop sharing
9
Calendar integration
10
Meeting initiation
10
Live chat
10
User authentication
8
Participant roles & permissions
8