Item: Slack
Rating: 8
Author: Richard Molina

I use slack to communicate with all the members of the departments and programmers of the different projects of the company.

It is an excellent application and is the one that we use even for conferences and video calls since it works quite well.

The history that is kept for all conversations is quite useful because, thanks to that, we keep a record of everything we talk about in the company.

The groups are also quite useful and we use them to divide the company into departments.

What I like most about Slack is that it maintains a good conversational history that is very useful for storing important files such as databases and programs
Video calls are good and fast, sometimes even better than other video conferencing providers
The classification by groups among the contacts is important to keep classified the departments and the groups of development so as to notify instantly of any novelty.

When the internet connection gets slow it is a little problematic to connect, log in and obviously make video calls.
Storage is limited. When there are many files in the conversation, old messages are deleted.
There should be more documentation for the Hispanic-American community.

It improved the communication in the organization and therefore the productivity of the work teams.
Customers can communicate with consultants via video calls and feel better served by the company.
Thanks to the completely free version of Slack, we managed to implement a demo without the need to make a big investment with only the minimum viable product.