Slack, the best 4 in 1 solution
Updated February 16, 2020
Slack, the best 4 in 1 solution

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
Slack is the central communication tool for our organization. When I started, we were only really using Slack for instant messaging. That has grown over the years to the point where we use Slack for internal calls, messaging, company wide and private communication channels, online meetings, and inter-office calling. I really like the evolution of the solution and it has replaced multiple tools that we'd otherwise use in our organization (like email, gotomeeting) into one single solution. I really like the mobile app and the experience between devices is seamless. My only nit-pick is that sometimes searching within the app can be a little wonky. Finally, the api for the system is nice and allows for nice integrations with our internal project management tool. Their app store is also comprehensive and the salesforce integration is useful.
Pros
- instant messgaing
- video calls
- integrations-ability to create help tickets with commands within Slack
Cons
- the internal searching mechanism could be better
- sometimes run into bandwidth issues on calls
- have had some issues picking up the microphone on my headset sometimes
- has increased productivity and collaboration between team members
- reduced the need for internal voip and screen sharing
- allowed for better communication between remote offices
Slack is more comprehensive and has superior integrations than Skype.
While Skype is good, it is somewhat limited in terms of integrations. Integrations tend to work best within the Microsoft ecosystem while slack is more agnostic.
Would also say that the screen sharing capabilities of slack are superior to Skype.
While Skype is good, it is somewhat limited in terms of integrations. Integrations tend to work best within the Microsoft ecosystem while slack is more agnostic.
Would also say that the screen sharing capabilities of slack are superior to Skype.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes
Comments
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