Overall Satisfaction with Slack
Slack is our de facto messaging/postboard for IronNet staff all round and it's the focus point of all internal messaging and tracking of events, work et al. Without logging into Slack, is like not going to work. It is the key to all communications outside of email. Problems are solved in Slack, Questions are raised in Slack, monitoring of other cloud-based apps alerts are in Slack. Slack is indispensable.
- Messaging - Much better than Teams in terms of UX for chats!
- DM groups - Easy to create and add members
- Integration with other apps. This helps so much so much for alerts, notifications!
- Multi-device usage. A boon for Slacking on desk, on the road and more!
- Searching can be improved - right now it's ungrouped. Have to do a more detailed search, which will then narrow the results.. Grouping allow look ahead to see if the results are relevant. e.g. by DMs, channels.
- Notifications dont work in sync at times for mobile and desktop. Also not working in sync when switching over to mobile once away from desktop. Not consistent there.
- I believe for our organization it works as it says on the can.
- Scaling is not an issue. So far the places I work at, Slack can manage >400 easily. Believe it has no issues handling larger numbers
- Collaboration via sharing is great. Preview documents right in Slack works seamlessly.
Teams is very well integrated with Microsoft products. So for any organization with Microsoft as their software foundation, it's a natural fit. Slack is well gear towards cloud-based organizations and as well as organization which are assets light and want to get onboard messaging without too much effort.Teams in terms of performance even on Windows can be lagging at times. and a few more UX layers to navigate just to do simple things even like calls. Slack has none of that. I do not even want to mentioned search, because *cough* Cortina *cough*.
Ease of use and onboarding? Slack win. Integration with Microsoft software stack, Teams win. You decide.
Ease of use and onboarding? Slack win. Integration with Microsoft software stack, Teams win. You decide.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes