Slack Makes Inter Organizational Collaboration Child’s Play
September 14, 2022

Slack Makes Inter Organizational Collaboration Child’s Play

Tom Erdman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack for collaboration between teams, but especially when part of a team is outside the organization. There are a lot of great chat and collaboration tools out there, but Slack is the easiest when not everyone is internal. The ease of pinning, channels and search all make it perfect for this. It’s also easy to add and eject users from your channel. Bonus: the Slash commands and shortcuts are great to work with.

Pros

  • Collaboration.
  • Organization.
  • Shortcuts.
  • Logging into multiple organizational chats at once.

Cons

  • Better file repository.
  • Easier archive of chat history.
  • Occasionally being redirected to web for login/preferences is wonky.
  • Collaboration with Third Parties.
  • Access Controls.
  • Separate Channels.
  • Slack has saved us from many meetings with vendors/contractors because of how easily we can collaborate.
  • Teams that communicate well grow together and become more efficient.
  • If Slack is being used as a one-off, it’s just another app that has to be kept updated.
For overall internal team collaboration, Slack can’t compete with Microsoft Teams and its integrations. But when it comes to easily collaborate with colleagues outside of your organization, Slack’s ease of use, organizational features and ability to let you connect to multiple organizations’ Slack channels make it stand out as a great communication and collaboration resource. When comparing Slack to Cisco Jabber for text-based communication, I don’t even consider them in the same league. Slack is a far superior product. Basecamp may have some advantages over Slack in the project management space, but Slack pulls ahead via its ease of use, slicker interface and Slash commands.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

It’s hard to get much better that Slack for ease of collaboration, especially if you’re working across organizations. The ease of DMs, setting up channels and some basic animations are hard to beat. That being said, if you only need to interact with internal folks and have Microsoft Teams, Slack becomes unnecessary.

Slack Feature Ratings

Task Management
6
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
8
Mobile Access
10
Search
9
Chat
10
Notifications
10
Discussions
10
Surveys
7
Internal knowledgebase
7
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

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