Overall Satisfaction with Slack
Slack is our main form of communication between our team internally and with our customers/clients. We use the features of Slack Connect to connect with our users at the companies we serve. We use Slack to quickly communicate with team members, share documents, integrate with other software products such as ClickUp, Front, and Google Workspace, and talk with our users directly in order to facilitate quick action. It's another tool we can use to meet our users where they are rather than relying on a singe communication line.
- Instant messaging with notifications
- Sharing of documents
- Integrations with other software vendors
- Connecting with external companies through Slack Connect
- More native integrations!
- Flexibility in notification sounds
- More control over Workflow builder without having to pay for additional services
- Instant messaging
- Sharing documents and images
- Integrations
- Allowing our team to communicate, especially in a remote-first environment is invaluable
- Sharing sensitive information securely is a great feature so we don't have to rely on other software
- Direct communication with our clients through Slack Connect helps us reach a larger audience and therefore increases our opportunity for revenue
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes
Slack Feature Ratings
Using Slack
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Instant communication
- Attaching documents
- Sharing documents
- Basic integrations/apps
- Nothing comes to mind!
Yes - Mobile is almost as functional as the desktop app! There's not much I can't do on mobile.