Item: Slack
Rating: 9
Author: Verified User

Overall Satisfaction with Slack

Use Cases and Deployment Scope

Coordinating our work on different clients, with one channel per client it is easy to stay up to date and organized. We work remotely so this is key for team efficiency. Thus we have eliminated the need to send emails internally and only use Slack to chat about ongoing issues.

Pros and Cons

Pros

Organize communication around a specific topic
Get a team feeling even though we work remotely
No more internal emails

Cons

More filters, just get notification from certain channels with certain intervals
Better connection to Google Drive to share and collaboration on files and documents
Possibility to create timelines and not loose information in a chat

Return on Investment

Increased team efficiency
Possible to have a zero inbox policy then the inbox do not drown in internal communication
Keep the right people in the know and communication goes faster

Usability

It is fun and easy to use. I get an overview of our projects and we get that close knit team feeling even though we work remotely. It is great to huddle if you need a bit more info than text. It replaces the need to physically be in an office in order to get info.

Alternatives Considered

ClickUp

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Other Software Used

Google Analytics, HubSpot Academy, HubSpot Marketing Hub

Likelihood to Recommend

Easy to use, very simple to get started. Feels like a fun worktool rather than a task.

Slack Feature Ratings

Comments

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Efficient collaboration made fun and mobile