Best tool for managing complex communication.
October 15, 2025

Best tool for managing complex communication.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use it to integrate our various development tools into a single channel and to facilitate communication among different teams for each project. It’s perfect for our agile teams and for our internal communication. Threads organize the different themes perfectly, and it's easy to follow conversations.

Pros

  • Organize complex communication.
  • Engage people to react and comment.
  • Connect other platforms.

Cons

  • Honestly nothing.
  • Makes communication faster and projects more efficient.
The desktop and mobile apps are designed perfectly and are very easy to use. The ui responds very fast.
It's much better than Teams: faster, a better app, and better organization of threads and channels.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

It's perfect to organize communication of all kinds. But it’s not a project planning tool - there are better tools, for example, to organize tasks.

Slack Feature Ratings

Project Management
5.4
Task Management
2
Scheduling
2
Workflow Automation
3
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Communication
8.6
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
3
File Sharing & Management
6.0
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
6
Advanced security features
Not Rated
Device sync
Not Rated

Comments

More Reviews of Slack

  1. Home
  2. Collaboration Tools
  3. Slack Reviews
  4. User Review of Slack