Slack is your go-to for direct messaging
October 16, 2025
Slack is your go-to for direct messaging
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
We use Slack as the primary means of direct messaging throughout the day. We also use it to post critical information via channels that are meant for specific groups of people. It allows for real-time engagement with staff rather than using email which can be more cumbersome and in which people are slower to respond.
Pros
- Allows for direct messaging and communication
- Provides channels for engagement with specific groups of people
- Provides notifications that are not intrusive
Cons
- I find threads to be difficult to navigate
- AI could be incorporated to summarize conversaations
- Would like a button that allows for instant muting or away notifications
- Game changing in terms of building strong communication and to some degree collaboration
- Certainly a positive ROI in terms of the value we get out of it relative to the licenses we bought.
Slack has had strong market penetration so I've found that staff are generally already familiar with it which is helpful in terms of quick, easy adoption. It was generally less expensive, more powerful, smoother to integrate and easier to adopt than competing options.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes
Comments
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