Slack is an amazing product
October 16, 2025

Slack is an amazing product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Currently using the platform in combination with AI powered bots to assist with reformatting and summarization. Slack's APIs and speed has been a huge help with assisting our operation teams with alert and outage bridge analysis in combination with the ability to trigger on just about anything. From comments, to emojis anything can be a trigger. I look forward to what they will accomplish with future releases.

Pros

  • APIs
  • Automations
  • Stability

Cons

  • API limits
  • API throttling
  • MacOS notifications
  • Collaboration
  • Stability
  • Standard
  • Integration
It's usability and stability has been a testament to how well the platform is built. It's integration and API and are easy to understand and plug into. I hope the next 10 years of Slack prove to be just as amazing with how the last 10 have been for the platform.
Partial to Slack due to longevity of using the platform.

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

For organization level messaging platform it has been rock solid for a very long time. I do not see it fading away anytime soon.

Slack Feature Ratings

Project Management
10.0
Task Management
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
10
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
10

Comments

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