Item: Smartsheet
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Smartsheet company-wide to manage a variety of topics including project timelines, accounting, and documents. In our specific department I utilize it to track our annual goals, project documents, brokerage invoices and projects. I use the relationship with Salesforce to make sure deals keep moving and information is correct across platforms.

Pros and Cons

Organize data
Track responses

Data sorting
Filters

Return on Investment

It has created a more efficient workflow
Created an environment of digital collaboration

Alternatives Considered

Microsoft Access

MS Access is not user-friendly or intuitive. It is hard to use and hard to understand. I prefer Smartsheet - it is user-friendly and has so many intuitive functions and commands that you can build. It is a fantastic report builder and data and time tracking tool.

Support Rating

This is a great tool for anyone that needs to track ANY kind of data. From Accounting to Project Timelines to Invoicing to Document Library, this is an awesome tool worth investing in.

Key Insights

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Other Software Used

Concur Travel and Expense, NexusPayables, Salesforce Commerce Cloud

Likelihood to Recommend

I prefer Smartsheet over Excel and it's hard for me to say when using it is less appropriate because it is really that great. I love that I can share in real time with other users and it is extraordinarily helpful. I feel like the templates are better too. They have something for just about every need and if it's not exact, it's easy to manipulate.

Smart to pick Smartsheet

Overall Satisfaction with Smartsheet