Item: Smartsheet
Rating: 8
Author: Verified User

Overall Satisfaction with Smartsheet

Use Cases and Deployment Scope

We presently use it for small dataset where constant updates are needed. The form tool helps in establishing correct format for every entry and automation triggers help in approving the submission or reminding people to update some information at a certain period of time.

We use it to integrate it with Power BI to have live dashboard basis information input by users for live tracking.

Pros and Cons

Pros

Can connect with multiple software.
Forms and the Automation workflows which can be integrated with other Microsoft services.
Can be connected directly to Power BI.
It gives the user the ability to create formulae.
SSO level Enterprise security.
One can easily import an Excel to start with Smartsheet and export as well.
Inter-connectivity between different smart sheets.
A lot of In-built templates are already there for users help.
One can create separate Workspaces and provide access to different people.
A nice collaboration tool with controlled access.

Cons

One can easily check that the row count is significantly less than Excel hence data with significantly less number of observations can be created.
If you have created a workspace, you can't give individual access without providing access to the entire workspace. For e.g., I have two files in my workspace, and I want user ABC to have access to the first file and user XYZ to have access to the second file. I can't do that.
You cannot attach any item in an automated workflow. The observations go as a table in the body of the email.
Real time Multi-user edit is a pain for all collaboration tools and Smartsheet is no exception.

Most Important Features

Collaboration.
Forms.
Automation.
Import/Export data.

Return on Investment

Improved time delay.
Reduced brainstorming sessions.
Improved visibility on tasks/leaves/activities/ideas/projects.
Timely triggers to remind tasks.

Key Insights

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Smartsheet go as expected?

I wasn't involved with the implementation phase

Would you buy Smartsheet again?

Yes

Other Software Used

Alteryx, Microsoft Power BI, RStudio, Jupyter Notebook, Microsoft Teams, Zoom, OneNote, Microsoft Powerpoint, Notepad++, Box

Likelihood to Recommend

I generally use Smartsheet where I need to work with less data. Generally, for documenting projects or maintaining process trackers. This tool serves really good if you have to remind other teams to input the data at a particular time of the month/week/fortnight or any other frequency. One can create a requisition form so no one has to rely upon Outlook where one can never audit old items. It is more transparent, and the entire world knows what the team is working on.

I used it for some projects, too, because it has Gantt template. Also, managing the team's leaves is a piece of cake with the help of Smartsheet.

I would say, wherever you have to collaborate, and the data is less, you can use it.

Smartsheet Feature Ratings

Comments

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Automations, Forms, Triggers, yes it is Smart