Smartsheet is an effective Project Management tool that won't disappoint
June 14, 2021

Smartsheet is an effective Project Management tool that won't disappoint

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Smartsheet

Smartsheet is used as a Project Management tool to track the implementation projects in real time. Our employees are able to stay up to date with project timelines while easily sharing the status of a project with our clients. The majority of our company are daily users of Smartsheet which saves time on project task communication.
  • Collaboration between the project team and clients.
  • Ease of use.
  • Overall project tracking ability and customization.
  • Smartsheet support is responsive and provides quick solutions to any business case issues.
  • Administration of users, security settings and all documents (only on the Teams license).
  • Lack of reports into user activity (might only be a Teams License issue).
  • Issues connecting to legacy software through API or other methods.
  • Project tracking.
  • Team collaboration.
  • Client visibility into project timeline.
  • Productivity, resulting in time savings for Project Managers.
  • Project Tracking, lets Project Managers know when a project is getting off track so they can address it before making the client unhappy.
Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft Project and they were able to easily make the switch to Smartsheet, with its familiar UI.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Projector PSA, Google Workspace (formerly G Suite), Lucidchart
If you're using Smartsheet as a replacement to Microsoft Project and then Smartsheet is a no brainer. It works great as a tool for Project Managers to effectively manage their team and keep projects on track. If you're in need of reporting and overall dashboards to keep track of more than one project you'll have to upgrade to the much more expense Business License. Wish they were more supportive of their legacy 'Teams' license.

Smartsheet Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
2
Email integration
8
Mobile Access
6
Budget and Expense Management
8
Quotes/estimates
7
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated