Smartsheet Rocks!!
June 02, 2021

Smartsheet Rocks!!

Brad Estes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet is being used by our Operations team's Project Managers to provide a collaborative, transparent plan that both the customer and vendor can execute. Smartsheet solves the gap in communication which is one of the primary reasons projects fail.

Pros

  • Ease of Use
  • Very Intuitive
  • Cost Effective

Cons

  • More equation based logic opportunities
  • Text notifications when sheet is updated
  • Ease of Use
  • Wide Acceptance
  • No IT constraints
  • ROI In months
  • Reduced cost of PM tools by over 50%
  • Improved on time projects
  • Improved Collaboration
Functionality is far superior and very easy to use.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Very well suited in the Healthcare environment. Many times healthcare has 'lock downs' on computers and networks due to HIPAA concerns. Therefore, other solutions such as Google Sheets and even Excel isn't an approved solution. I have never run into an issue with our customers using and viewing Smartsheet.

Smartsheet Feature Ratings

Project Management
8.4
Task Management
9
Resource Management
1
Gantt Charts
9
Scheduling
Not Rated
Workflow Automation
9
Team Collaboration
10
Document Management
9
Email integration
9
Mobile Access
9
Timesheet Tracking
9
Change request and Case Management
9
Budget and Expense Management
9
Professional Services Automation
9.7
Quotes/estimates
10
Invoicing
10
Project & financial reporting
9

Comments

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