Easy to use product at a reasonable price!!
January 25, 2019

Easy to use product at a reasonable price!!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We use SolarWinds Server & Application Monitor (SAM) to monitor and support three airports' IT systems. Our operations team uses it to help with system and application availability. SAM keeps track of the physical status of our servers and watches the network traffic generated by the applications running on them. It allows us to know in real time if we have any issues with Windows itself, hardware, services running under Windows, and applications themselves. We can then take steps to solve issues before it becomes a more serious issue.
  • A wide variety of applications and OSs supported.
  • Easy to use interface that is web-based.
  • Large built-in scripting library and the ability to import scripts.
  • Added monitoring abilities for SQL, Exchange, and IIS.
  • The product is a resource hog. The CPU, RAM, and database bloat need to be improved.
  • Not a ton of support for Linux.
  • This product requires NPM as well to give you full insight into a machine and its performance.
  • Canned reports are not great, you will need to customize to get what you want/need.
  • Improved data analysis and reporting.
  • Reduced network downtime.
  • Ease of management.
  • More consistent configuration backups.
We are able to reduce staff time for incidents, which has decreased our response times/ repair times. We have reduced overall network downtime, which means more availability. I allows us to manage systems and applications by different tiers or SLAs.
SolarWinds is comparable to many of the network monitoring solutions above. They are doing similar things. SolarWinds has a great user community called THWACK. SolarWinds is an affordable solution no matter the size of the network. Their support is decent. They are more of a resource hog than others listed above.
We wanted to be able to monitor all systems and applications from a single source using a solution that was easy to maintain and manage for all users. Since implementing SolarWinds Server & Application Monitor (SAM), we have added onto it with the suite of SolarWinds products that have enhanced the monitoring of our network and provided more insight into issues. As well as help us discover issues before they impact our end-users. Our uptime is better than our previous solutions due to the fact that SAM can monitor applications and provide historical data to make alerting decisions.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Application performance management console
Collaboration tools
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery

Evaluating SolarWinds Server & Application Monitor and Competitors

SolarWinds Server & Application Monitor Implementation

Configuring SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor Support

Using SolarWinds Server & Application Monitor

Upgrading SolarWinds Server & Application Monitor