"Game-changer" is a cliche, but with Splashtop, it completely fits. It significantly altered my workflow for the better.
April 21, 2023

"Game-changer" is a cliche, but with Splashtop, it completely fits. It significantly altered my workflow for the better.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

I use it every day - for remote software support, one-on-one training, producing livestreams using offsite computers, and others.

Pros

  • Secure connection
  • Always works on every computer I've installed it on (OSX and Windows)

Cons

  • I have none. Honestly.
  • It's allowed our organization to save on our communications budget which, as a non-profit, is crucial - especially during the pandemic, when income was a mere fraction of what we were used to.
  • Zero negative impact.
I've only had to use tech support twice over the years, but both times came away with satisfaction.
It's security protocol has been sufficient for me. I have appreciated the need to verify each time, but don't find the process difficult or obtuse.
Extremely. If it has taken more than five minutes to get it set up on any client's computer, that would be a lot. Does take a bit longer on OSX devices, but that's a Mac issue, not a Splashtop one.
Yes - The same as many others, I'm sure - Team Viewer.
Never gave TV a second thought once Splashtop was up and running on my first device.
It absolutely changed my life and workflow significantly.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

It's well-suited for any remote worker, because it can allow you to stay in contact with any registered computer that is not in front of you but you need access to. Its flexibility and ease of use from any device - computer, tablet, or phone - makes it an easy go-to for me, and one I always recommended to colleagues.

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