Remote access in 2023 that doesn't suck
April 21, 2023
Remote access in 2023 that doesn't suck
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Remote Access
- Remote Desktop
Overall Satisfaction with Splashtop
We use Splashtop to augment our remote connections for instances where licensing or computing resources are not available off location. Splashtop allows our 2D & 3D design team to interact with software installed on office systems which may be CPU intensive. We can queue renderings for processing without burdening remote computers that lack the resources. Our IT administrators are able to access the network and ensure processes are running without having to be on the property with reduces time and costs while ensuring assets are available when needed at any time of day. Splashtop has been a reliable tool for our small team while also being cost efficient.
- Splashtop is reliable
- Splashtop is easy to use and administer for a team
- Splashtop has maintained a reasonable cost of entry into remote access computing
- Occasionally, Splashtop is unable to wake a sleeping Apple computer and the system must be woke from a local sign-in (requiring interaction from a person on-site), or from a sign-in from another computer on the network.
- Silent admin logins; the ability for an admin to access a system without sending or alerting the user.
- Admin monitor to allow admin to have a visual reference to connection times and duration.
- Better monitoring of system on-line and off-line. Currently this results in hundreds of emails generated when an Apple system goes to sleep or wakes. This isn't important unless there is an issue and generates too much notices to be given attention.
- Apple systems, there is confusion when installing the streamer and desktop, often the desktop is installed when only the streamer is needed.
- System names in the admin. We often have a remote system with the same username as the local system, or we clone the local system to be the remote system. This has resulted in off-site systems that attempt to connect to themselves instead of the in-office system. Changing the names in the admin does not have any affect to resolve. Re-installation doesn't always resolve the issue.
- Splashtop gives us confidence to work remotely knowing we can access computers directly if needed.
- Splashtop is a cost efficient way to get work done remotely.
Splashtop offers a secure connection. The device verification is simple but effective. More duration options would be welcomed option.
Splashtop is very efficient to allow assigning users and devices, as well as making user groups for device access. Adding a user is quick and painless.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes