Splashtop Ease of Use
September 09, 2025

Splashtop Ease of Use

Mary Ann Shepard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

We use Splashtop to remote into our clients computers so even if they have a different version of the accounting software or a whole different software that they prefer to use we can still be of assistance to them by using it via Splashtop to do the work they have requested.

Pros

  • Easy to remote into other computers
  • I use it to enter items for our Sunday morning service without having to be at the church on a Saturday
  • Is very flexible and works well under many situations.

Cons

  • Understanding how to switch monitors when the client you have remoted into has multiple monitors. Its a feature I know how to use but always find myself looking for the location.
  • Easy of use for myself and client
  • Productivity is more efficient due to cutting out travel and time on site where other distractions often cause the time to be longer.
We have always had great success with Customer Support.
They meet the needs we have.
very quickly. easy to install and set upl

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Great to be able to login and work on a clients platform without being on site. Great for use as a volunteer with a church organization that needs items entered for a weekend service but now you don't need access to the building.

Using Splashtop

2 - Bookkeepers/Payroll
  • Remote Desktop to access current books for clients
  • To help clients

Evaluating Splashtop and Competitors

  • Integration with Other Systems
  • Ease of Use
Ease of Use, User friendly and simple to manage

Splashtop Implementation

Splashtop Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Splashtop

Very user friendly
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Remoting in and using software on another computer
  • when the remote computer has multiple monitors

Comments

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