Splashtop Ease of Use
Overall Satisfaction with Splashtop
We use Splashtop to remote into our clients computers so even if they have a different version of the accounting software or a whole different software that they prefer to use we can still be of assistance to them by using it via Splashtop to do the work they have requested.
Pros
- Easy to remote into other computers
- I use it to enter items for our Sunday morning service without having to be at the church on a Saturday
- Is very flexible and works well under many situations.
Cons
- Understanding how to switch monitors when the client you have remoted into has multiple monitors. Its a feature I know how to use but always find myself looking for the location.
- Easy of use for myself and client
- Productivity is more efficient due to cutting out travel and time on site where other distractions often cause the time to be longer.
They meet the needs we have.
very quickly. easy to install and set upl
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes
Using Splashtop
2 - Bookkeepers/Payroll
- Remote Desktop to access current books for clients
- To help clients
Evaluating Splashtop and Competitors
- Integration with Other Systems
- Ease of Use
Ease of Use, User friendly and simple to manage
Splashtop Implementation
- Implemented in-house
Change management was minimal
Splashtop Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Splashtop
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Remoting in and using software on another computer
- when the remote computer has multiple monitors


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